Website Frequently Asked Questions

Uploading Resumes

I can't upload my resume, when I try it returns an error message -- what is wrong?
Make sure the file you are uploading conforms to the accepted file types listed next to the upload box.

My resume is saved as a word document but when I try to upload it I receive an error message -- what is wrong?
Make sure the resume is saved as a word 97-2003 .doc file rather than a word 2007 .docx file.  To do this go to 'Save As' and select the 'word 97-2003' option from the drop down box under where you type the file name.

The Basics

I have registered what do I do now?
Once registered and logged in once again click the large 'register now' banner, you will be taken to a page that now has the menu options you require highlighted in orange.

Credits

How long does it take to validate my payment so I can receive my credits?
Typically it can take up to X working days.  In the case of manual transfer this is subject to the banking system can be delayed for reasons out of our control.  If you have any concerns please contact us via the email form in the contact us section of the website.

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it         Phone: 01789 417 300